IMPORTANT SAFETY RECALL
URGENT: Raku Kiln Burner Equipped with Baso Shut Off System Recall
Peter Pugger Manufacturing Inc. is voluntarily recalling only “Clam Shell” Raku Kiln burners that are equipped with a Baso Shut off System as shown here:
This recall includes all units manufactured with serial numbers
RK0002 through RK0094. Manufactured between March 2016 and August 2023.
The serial number and manufacture date are located on a small plate riveted to the backside of the kiln door.
The Issue Is: The recalled kiln has a gas pilot shut off valve that has potential for failure, posing a risk of a gas leak and fire hazard when these burners are in operation. This potential hazard was identified during a burner assembly quality inspection at the Peter Pugger production facility. As of September 8, 2023, the company has received no reports of incidents or injuries.
Remedy: Customers should immediately stop using the burner with the shut off system installed and contact Peter Pugger Manufacturing immediately at (707)463-1333 Monday through Friday, from 8 am to 4:30pm or email email@example.com to receive a free, updated repair kit.
We value your business and apologize for any inconvenience this may cause and thank you for your prompt attention to this important matter.